Westside Food Bank (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us.

Information We Collect

You can visit our website without providing personal information. We only collect personal information when you choose to share it, such as when you:

• Make a donation 
• Sign up for emails or text messages 
• Register to volunteer or attend an event 
• Contact us directly 

This may include your name, email, mailing address, phone number, and payment details (processed securely through third-party providers).

We also collect limited non-personal data automatically, such as IP address and website usage, to improve our site.

How We Use Your Information

We use your information to:

• Process donations and send receipts 
• Communicate about our programs, events, and impact 
• Manage volunteer opportunities 
• Respond to inquiries 
• Improve our website and services 

Text Messaging (SMS) Communications

If you opt in to receive text messages from Westside Food Bank, you consent to receive SMS and MMS messages related to donations, events, updates, and opportunities to support our mission.

• Message frequency varies 
• Message and data rates may apply 
• Carriers are not liable for delayed or undeliverable messages 

Opt-Out: You may opt out at any time by replying STOP to any message.
Help: Reply HELP for more information or contact us directly.

We respect your privacy and do not sell or share your mobile phone number or SMS consent with third parties for marketing purposes. We may share your information with trusted service providers (such as messaging platforms and phone carriers) solely to deliver these communications. 

Information Sharing

We do not sell, trade, or rent your personal information.

We only share information with trusted service providers (such as payment processors, email platforms, and SMS vendors) or when required by law.

Donations & Security

Online donations are processed through secure, PCI-compliant third-party vendors using encryption (SSL). We do not store your credit card information.

Cookies & Analytics

Our website may use cookies and tools like Google Analytics to understand how visitors use our site and improve your experience. You can adjust your browser settings to disable cookies if you prefer.

Email Communications

You may receive emails from us about our work and ways to get involved. You can unsubscribe at any time using the link in our emails or by contacting us.

Your Privacy Rights (California Residents)

You have the right to:

• Request access to your personal information 
• Request deletion or correction 
• Opt out of communications 

To make a request, please contact us below.

Children’s Privacy

We do not knowingly collect personal information from children without parental consent.

External Links

Our website may link to other sites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page.

Contact Us

Westside Food Bank
1710 22nd Street
Santa Monica, CA 90404
info@wsfb.org
(310) 828-6016

Our Commitment

We rely on the trust of our community. Protecting your privacy is an important part of honoring that trust as we work to end hunger.